I was very kindly assisted by the Tech William at the Breakdown team as soon as I called. He got straight to the problem and helped me with a manual regen. He talked me through it and got me back on the road without having to go to the shop. I really appreciate that he was concerned with saving me time and money. Also, Ms. Dawn followed up with me to be assured that I was helped in a professional manner. It makes you feel good to get a call just to ask if you are doing well. A continuously happy customer of American Truck Group.
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