I'm a "Peace of Mind" Bonfe customer. During this latest "heat" wave our AC was leaking gallons of water into the basement away from the drain. Mike B arrived and found the drain tube was clogged. I thought the problem was solved. Mike continued to investigate and found that the real problem was that the new furnace installation from last fall was actually the real problem. The furnace was not level from front to back and the extra water condensed from the humid air was leaking out the back of the furnace.
Most technicians would have stopped at the plugged drain tube, but Mike persisted and found the real problem. This saved us additional visits from multiple technicians and we can turn our AC back on!
more