The pilot light on our Rheem hot water heater kept turning off. The Service Professional (Fred) was very helpful and extremely competent. He dismantled the burner compartment and cleaned it along with cleaning the flame sensor. The only reason I gave 4 stars out of 5 was no reflection on the service professional but rather the expensive price Dan Wood Company charged us. $228 less a $30 discount for a refrigerator magnet coupon - total bill $198.
more