I hired All State Van Lines to move me from Iowa to Florida. I was told when I signed the contract that the cost was worst case scenario and that they were over estimating so I would not owe more. I did! Twice as much as quoted in fact. I was told that if they could book an additional load on the same truck, which was highly likely, my cost would be even less. The load took a full week to make a two day trip to FL. Thet insinuated that they had made other stops once they arrived. They called as they were entering town to let me know that "oops" they had miscalculated and that I needed to have additional payment, twice as much as quoted, upon their arrival before they would be able to unload my possessions. When I called the main office they told me there was nothing I could do but to have the load weighed and have a copy of the ticket. I still had to have the money to pay the drivers when they arrived in order to get my items. I paid them because what choice did I have. When they unloaded the truck they managed to hide anything that was broken or damaged as to not have to explain the issue. For instance, a board was completely broken off the headboard to the bed but they managed to prop it up so I wouldn't notice it was completely torn off. This was the WORST decision I have ever made and if you are considering using this company, I can't express enough what a nightmare it was for me. I hope no one has to go through the stress that I did in this situation. Moving is stressful enough without feeling like you've been robbed!
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