I was amazed that James R. came to our rescue within 45 mins. of our call to check out our non-functioning furnace on a cold, snowy Saturday afternoon (Feb. 28, 2015). James was very knowledgeable, professional, and patient in explaining the problem to us and offering us various options. We are Blue Dot customers now for all of our heating and air conditioning needs and would highly recommend this company to others.
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