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Nightmare move and horrible claims process - Review by Guest | All State Van Lines Relocation, Inc.

All State Van Lines Relocation, Inc.

Claim

Nightmare move and horrible claims process 12/31/2015

The movers selected for our move were AWFUL! Drank beer on the job, bad mouthed us having "too much stuff", billed for nearly $700 in packing materials they didn't use, destroyed the frame of our front door because they refused to take the doors off a refrigerator (forgot to bring tools), damaged every piece of wooden furniture I had, refused to put boxes in the proper rooms (not even joking), abandoned the job and laughed as they drove off. The mover did call 2 hours saying they would give me $200 not to file a claim. Claims process has been a 6 month nightmare--still ongoing. Took 2 months for them to come back with a ridiculous settlement that didn't include 3/4 of my stuff--had to fight to get it re-reviewed--4 months later I'm still waiting for them to get it right--include all the items. Based on my experience I do not recommend this company to anyone! more
Owner response
Owner response 1/29/2016
Thank you for taking the time to speaking with our Resolution team. Even though we were not able to come to an understanding, the feedback provided is valued. Sincerely, All State Van Lines
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