Within 90 minutes of scheduling an appointment, the installer arrived with our new water heater. He disconnected, drained and removed the old water heater and expertly installed the new unit, explaining each step of the process. Upon completion of the installation, including a safety inspection, he cleaned the work area. He even suggested that my wife run a small test run of our washing machine to make sure the water was clean and without discoloration. He explained the necessary paperwork before I signed. Throughout the installation the gentleman was courteous, friendly and professional.
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