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DO NOT USE THIS COMPANY FOR YOUR MOVE - Review by Guest | All State Van Lines Relocation, Inc.

All State Van Lines Relocation, Inc.

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DO NOT USE THIS COMPANY FOR YOUR MOVE 10/28/2015

If you are moving, think you will ever move, or know someone who is, please read this and forward to everyone you know (Email, Facebook, Twitter, etc). Do NOT hire All State Van Lines for your moving needs. Their method of "reeling you in" is to give you a low quote in the beginning and collect a deposit of about half of the "estimated" cost. You can change the the date of your move or cancel with 5 business days of your move. Sounds pretty good so far, however, here's the catch. Within the 5 business day window, the cost of your move goes way up (almost double) and you cannot get a refund of your deposit. They will tell you to expect a call from your "move coordinator". Just after you enter the 5 day window and they have collected the "deposit", you will never hear from them again. The estimated date of pickup is just that, maybe within a few days of your "confirmed" pickup date. Mine was finally 3 days later with no communication. The same scenario will happen upon the delivery dates. You might get your stuff delivered within a couple of weeks of when they expect to deliver but they will not communicate when that date or time will be. I had to make many phone calls to just track down my stuff and finally received it after getting a call from the truck driver saying he would be here in a couple of hours. DO NOT LET THIS HAPPEN TO YOU - PLEASE FORWARD more
Owner response
Owner response 1/29/2016
With the information you have provided us with, we are unable to locate your move with us. We are aware that you would like to remain anonymous, however, if you are indeed a customer we would like to speak with you to address your issues. We urge you to contact our office at 866-913-3611 to discuss your concerns as soon as possible as we always like to ensure that our customers are satisfied with our services. Please call and provide your name and job ID # so we can better assist you with your issues. Thank you, All State Van Lines
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