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Worst Move Ever! Unprofessional and scam - Review by Guest | All State Van Lines Relocation, Inc.

All State Van Lines Relocation, Inc.

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Worst Move Ever! Unprofessional and scam 9/16/2014

This company hired movers that have an F rating with the BBB. The service was unprofessional and the communication was non-existent. All State Van Lines Relocation Inc. has done nothing to correct the several problems encountered. The movers picked up and delivered my items after 10pm, I missed work, they overcharged by 855 pounds. HORRIBLE EXPERIENCE! I have moved 8 times in the last 9 years and I have never encountered the amount of problems I have with this move. I DO NOT RECOMMEND THIS COMPANY!!! more
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Owner response
Owner response 9/19/2014
Ms/Mrs Sweeney, All State Van Lines Relocation Inc regrets to hear of your dissatisfaction with the services rendered for your relocation. With the information you have provided us with, we were able to locate your move with us. As moving broker, ultimately, our company's goal is to ensure that all our customer's moves are performed smoothly. We regret that your move was not performed as anticipated and apologize for any frustrations and inconveniences caused. However, we would like to thank you for taking the time out to share your feedback with the public and it will be used to enhance the quality of our team and the services we provide. Please contact our office with any other questions or concerns you may have at 800-741-6837. Sincerely, All State Van Lines Relocation Inc
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