I was pleased with Chris' service effort and explanation, however, a sales manager also stopped by during Chris' call and his only solution was to push a new furnace/new ac unit for $9500, but if i signed at 8 pm that night the price magically reduces to $8500. Several parts concerns were noted with my current unit and the quoted pricing was unreasonably high. In my opinion, the exorbitant pricing was given to push me toward purchasing a new unit. I checked parts pricing using the existing part numbers and a 30 dollar condensor run/start capacitor was quoted to me with service at $470. This was my first interaction with Gillece and will be my last.
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