I have been a member of this set of gyms (when it was originally Cheryl's Body Shaping) for more than 30 years. It has degraded over the years, in terms of maintenance. While it still has wonderful classes (mostly because of the fine instructors), it doesn't pay the instructors squat, doesn't even offer them workout music or batteries for their headsets. Every time we ask about batteries, they are "on order," so the instructor either isn't heard or has to lose her voice to be heard. Today, we tried to use small exercise balls, and more than half of them were totally deflated. I've had the bathroom without toilet paper; the hand sanitizers without liquid in them (several at one time), often no Kleenex within a mile, and nobody seems to be responsible. I wish this gym cared more. They cancel classes without prior notice and make the instructors find their own replacements, which is why sometimes the classes are not manned.
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