After doing business with Johnny Prescott for 15 years I will no longer do business with this company. I was told that my furnace is "an old piece of junk." Their "most experienced" technician serviced our furnace and his work was unprofessional and sloppy. The people answering the phone were uncooperative and condescending even being unwilling to provide me with an estimate of any work needing to be done. I was told, "We won't know how much it will cost until after the work is done." They quoted me $150-160 for a routine furnace cleaning and the bill arrived at $255. I was sorely disappointed with the treatment I was given after being a faithful customer of 15 years. Has the management changed? I don't know, but I will be finding a new oil company to do my business with!
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