Nick C serviced our furnace today. He was very courteous & professional - listened attentively to our descriptions, diagnosed the problem expeditiously, provided alternatives with clear explanations, and accepted our decision without question. He was a pleasure to work with and is a credit to your organization. Nick is a great example of the service that keeps us calling you as opposed to your competition. He deserves a pat on the back. Thank you - and thanks for getting the heat back to normal so quickly on this - the coldest day in many years!
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