These guys are a joke in the lending industry. I'm a well qualified borrower with high credit and plenty of income. I submitted all of the documentation to refi a duplex I own after shopping rates for a few weeks and deciding to give Blue Brick a try. After sending over all of my paperwork to complete their application, they disappeared. I called several times and emailed a couple of different people with absolutely no response. This is completely unacceptable for a mortgage company to have no communication after receiving all of the financial information on an individual (I know, because I used to be a licensed loan officer and real estate agent). About a month passed by before somebody tried to email me and ask for more preliminary documentation. A normal loan brokerage would've responded within a day or two...not a whole frikkin' month! Don't give these guys any information. Go to professionals that will get the job done for you while rates are low. Incidentally, rates jumped almost a whole point while I was waiting for these sorry saps to get back to me. Amazed that people like this are staying in business! Their incompetence has cost me a significant amount of money now that my refi rate will be higher.
more