I am an American Home Shield member and I was introduced to ARS-Laurel through their referral program. ARS sent Daymon Crawford to repair the AC system at my home. He was very professional --on time/ efficient/ knowledgeable and able to clearly explain the issues so that I could make decisions on repair. Not only that it's the little things that made a huge impact--HE USED SHOE COVERS SO NOT TO SOIL MY CARPET and HE NEGOTIATED WITH AMERICAN HOME SHIELD TO MY BENEFIT AND THE COMPANY (ARS). He went beyond the call to make sure that ARS received proper payment and to make a recommendation to American Home Shield which saved them a customer. I have had AHS warranty since 2008 and quite frankly I was prepared to cancel it today had it not been for Daymon C. He is definitely an asset to ARS.
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