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First time using a moving company! - Review by Guest | All State Van Lines Relocation, Inc.

All State Van Lines Relocation, Inc.

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First time using a moving company! 4/26/2013

Overall it was a very good moving experience. There were only a couple things that could have made it better. I had a very heavy safe and told them right off the bat that it would take at least 3 guys to get it moved and they only sent two, so I had to be the third guy (61 year old woman!) Also, I was nervous that they subbed out the move, but my moving guys were the best. Igor and Francisco were very professional and a lot of fun and took very good care to be careful of all boxes marked fragile and when we got on the other end they listened to how I wanted everything placed in the storage unit. They packed me up on a Friday in Pennsylvania and I met them on Monday in Texas for the unload. The price did go up after it was all loaded which was a little disconcerting, but there was no way that I could have done the move by myself. All in all, they were professional, efficient and a lot of fun! Thanks guys! more
Owner response
Owner response 5/28/2013
Madam, All State Van Lines Relocation Inc. is pleased to hear of your satisfaction with our services. We apologize for the issues that you have stated. We want to ensure you that we will strengthen communication between our representatives and agents so that these issues will not occur again. We extend our sincere gratitude for the effort that you have made to provide feedback about our company. It was an honor to be a part of your relocation process. Thank you! Sincerely, All State Van Lines Relocation Inc.
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