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Customer no more... - Review by Guest | O'johnnies Hallmark Shop

O'johnnies Hallmark Shop

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Customer no more... 3/14/2013

After patronizing this store for about 30 years I'm done. I had gone to the store at least twice a week to buy lottery tickets, greeting cards, magazines, and stationary items. On occasion I would browse the magazines after buying my lottery tickets. Recently however, I've noticed that the owner and one of the long time employees have taken to rudely rushing the customers away from the magazines if they browse under the pretense of "can I help you find something". I other words, if you're not buying something right away please leave! I guess they're not selling enough, but they need to learn from Barnes and Noble who figured out that when a customer skims a magazine in the store they often buy it because they get interested in the articles. B&N even put seating by their magazine rack and they don't seem to be hurting for business. Maybe O'Johnnie's will figure this out before they go out of business but I won't be buying my lottery tickets or greeting cards there anymore. more
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