I came home from a trip to Florida and found my house at 42 degrees with the furnace off. I called Heritage and David C. arrived as promised. He needed a part which was not immediately available. After I pushed a little bit David C. drove about 120 miles round trip to get the part and stayed at my home solving problems until the furnace was working. the next day the furnace conked out again and David immediately camy back and contacted the manufacturer to solve the problem and provide a permanent solution to my problem. David was always professional and pleasant! He went above and beyond to get the part so that I could get the house warmed up again. I greatly appreciate his effort and skill. Mike G
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