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Terrible customer service - Review by Guest | Southwest Strings

Southwest Strings

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Terrible customer service 2/13/2013

Shipping error caused my strings to be sent back. I needed them for a very important audition and they wouldn't expedite the shipping to make sure I got them. They had an opportunity to make the customer their priority but instead said that they lost out on shipping money and is sending it the slowest and cheapest they have available. So, needless to say I won't be ordering from them ever again. I hope my audition at the nations number 4 music school goes well more
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