I wish I would have read these review before using this company!
I would steer away from using American Plumbing in Waterford, MI. They are extremely RUDE and UNPROFESSIONAL! The lady who answers the phone claims to be the owner and is the rudest, most miserable person I have ever spoken to on the phone.They've been out to my house 4 times within 1 week and my problem (my hot water tank) is still not fixed! I've had to take 4 days off work now. They originally said they would work around my schedule so I wouldn't have to miss anytime, but they never once worked around my schedule and I had to take 4 days off work. I'm sure I will have to take a couple more days off work before I get my hot water tank fixed. I've lost $500 in lost time from work. They keep postponing replacing my hot water tank. They've tried replacing the pressure release valve and also the thermostat, but still I do NOT have hot water or a new hot water tank....NOT to mention it is 20 degrees outside and I have a baby at home. From a VERY UNHAPPY customer
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