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HORRIBLE EXPERIENCE SIMPLY WORST CUSTOMER SERVICE DO NOT BUY FROM THEM - Review by Guest | Richter & Phillips Jewelers

Richter & Phillips Jewelers

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HORRIBLE EXPERIENCE SIMPLY WORST CUSTOMER SERVICE DO NOT BUY FROM THEM 10/7/2013

DO NOT BUY FROM THEM!!! After finally deciding on my engagement ring, I bought it at Richter & Phillips. Paid a great deal of money for a high grade VVS1 Diamond. After wearing if a little while, I noticed some black specs in the diamond. Took it to another local jeweler, turns out it was I1, with significant inclusion. Took back to R & P co. and they said it WASN'T the same diamond I bought. I CAN'T BELIEVE or EXPLAIN HOW ANGRY and DISAPPOINTED I AM WITH THEM. Figuring out what to do now about this fraud. Horrible experience. more
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