My appointment was for 8am. Since it was 830 and the guys hadn't showed up, I called the office and I very rude woman answered the phone and said they'd be there by 9. Finally at 915 the guys show up. I was originally told that it would be $75-$100 for 2 rooms but when the guy got there he told me it would be $225
because they had to use the "big machine." he told me he would offer a discount of $200 if we paid cash.
Since I had no other choice and I needed my carpet done today I had to pay. The guys were done in 20 minutes (some deep clean if it only takes 20 min). The carpet still smells like per and I'm pretty sure I was ripped off by their employee who I'm pretty sure is keeping the $100 difference between what I was quoted and what I paid. I'm not sure how they got such good reviews from other users but I had a terrible experience. My advice, use another company.
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