I rented a 1 BR/BA from Myer's Real Estate from February 2011-July 2012. I read some rather negative reviews of the agency before moving, but I was anxious to live in Grandview, and they had the perfect property for me.
Throughout my experience with Myer's, I have to say that I was quite impressed with them in almost every aspect. The rent was very fair for the area and size of the apartment, and the pre-rental procedure, while as arduous as with any agent, was handled very courteously and professionally.
While in the apartment, there were some mechanical problems that occurred, mostly due to the age of the property. The water heater broke down, the disposal had to be reset and there was a leak in my kitchen sink plumbing. All three issues were both significant AND taken care of within 24 hours of my reporting the issues on their website. The water heater repair in particular was reported at 8pm and was fixed before I got home from work the next day at 5pm.
Some other reviews had mentioned impolite staff members in the office or on their maintenance team, but I had no such interaction with any such employees; they have all been ultra professional and very polite and nice.
This is a great organization that I trust and look forward to renting with them in the future.
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