I took my hard drive in because I thought I had a virus. They got rid of the virus, installed AVG without telling me even though I bought antivirus software from them. It takes forever to get AVG off and it messes with the browser. The big thing,however, is they erased my I-Tunes Library making it impossible for me to sync my ipod again, without erasing it.
They told me I did it, which is untrue. Now I have a whole bunch of work in front of me. Customer service - nah. Competence?
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