I took 8:00am appointment a few weeks in advance. On the previous day of the appointment they called and asked me to re-schedule and gave me 9:00am appointment as the doctor timings is 9am. I reached there are 9am and had to wait more than an hour to see the doctor. They lack professionalism in scheduling and keeping appointments. The reception lady asked me to give insurance card, and fill up paperwork, which I did. Later, she asked me to pay the co-pay even though it is written clearly on the insurance card that my annual exam had zero co-pay. You can imagine the quality of service..
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