I went in to get an oil change and a headlight replaced. Their replacement headlight burned out with three days. Even worse, they managed to break my power steering pump while changing my oil. It cost over $1000 to repair, and had worked fine before they laid their hands on my car. Finally, when I got the power steering pump repaired (at the dealer this time) they said they had changed my oil because Crossroads had used a cheapo brand. Crossroads may be nice but they are truly incompetent, and are only busy because they are so cheap.
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