I've been with Ottawa Sanitation for years, and I've never had a drop of trouble. I do often have to leave messages, but they always call me back. They are very reasonable, and compared to other disposal companies in the area, they are great. I've know several people who have had issues with the big "D" on what, how, and when they will pick things up. I have left couches, loveseats, vacuums, etc., and Ottawa has always taken them away.
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