Yes, auto repair services can be a deal breaker at a dealership but with the friendly service folks and services that they provide along with an occasional discount/deal if you can talk your way through it well then of course I will make my way back here whenever time and funds will allow.
They are all very courteous and thorough in explaining the services being done/provided with people such as myself who have little to no knowledge of cars and a bit of off the topic conversation goes along well to get the day started off.
Don't plan on an up and go kind of wait. If you do plan on waiting for your car expect a fair amount of wait or the next best choice is the shuttle that will take you to your destination. I believe they offer this at most dealerships anyway.
To sum it up, deal breaker when it comes to services but I will take the friendly customer service any day to get the job done.
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