Team Superstores

Went here after visiting two other Hyundai dealers looking for a new car. Didn't get the usual run around and left with my new car feeling as though I got a good deal. Good sales staff to work with, got what I wanted for a trade in after doing the research online. more

Sales person (Mauricio) was very friendly and not pushy. Everybody involved in sale (finance etc) was friendly. Took their time to answer any questions I had. Leslie (from Customer Service) called a few days later to make sure everything was well and let me know that if I needed anything to give her a call and she would take care of it. Recently, I visited the parts department (Eric) to order a part for an older vehicle of mine and had great customer service there also. more

we purchased a new mazda 3 in july 2008. the car buying experience was ideal--only positivity flowed. michael jenkins is a wonder to work with. he welcomed us and attended to our needs. go to team superstore vallejo and ask for him...drive away satisfied. he redefined the car buying experience for us to one of goodness and yes. more

Thank you for running such a nice dealership! I bought a beautiful Elantra that I love. Kari Jones was wonderful to work with. I have never had such a positive experience buying a car. I never felt pressured and I felt that Kari really listened to me and worked with me. It was actually fun to buy this car with her help. I also appreciated Leslie Musante's assistance. Everyone has been so nice...including the finance and service departments. I have already been recommending your dealership to everyone that I have shown the car to (and that is a lot of people.) more

I wanted to tell you of our recent experience at Team Chevrolet. We originally brought our HHR in for servicing and ended up buying a new Hyundai. Our first contact was with Mauricio Zanipatin. He is a personable and very knowledgeable young man. My husband wanted me to look at the Chevy Cruz, but when I sat in it I knew it was not for me. Mauricio suggested the Sonata and was able to give us complete details about this vehicle. We were not able to test drive it that day, so when we returned we spoke with Kaga Fashanu. He was a walking encyclopedia about the Sonata and a joy to work with. In his very warm and friendly way he gave us all the information we needed to make our decision and we ended up driving the car off the lot that day. Past experiences with car shopping have not been very positive. I went in very guarded, but found everyone helpful, low key and very much wanting us to be 100% satisfied with our decision and purchase. And we are! The Sonata is a great car and if it hadn't been for your fabulous sales team, I never would have even known about it. Our thanks and appreciation to all at Team Superstores for making this experience a truly great one. more

I came to the Vallejo Team Superstore after searching Northern California dealerships for a 2012 red allure Hyundai Elantra. I originally worked with another dealership. They took my deposit and said the car would be in any time. However, after two weeks and no communication, I decided to look to other dealers. My car had broken down and I was going without a car...I needed a new car. I had seen the Elantra months before and had fallen in love with it. I really loved the red color and, since I don't buy cars every day, I think I should get what I really wanted. As soon as I contacted Kari Jones at the Vallejo location, things changed. She was very friendly and I felt she really valued me as a customer. When I got to the dealership, the whole atmosphere was friendly and welcoming. They even had a sign on the car that said "Hold for Teri." I almost cried. As a woman who has not bought a car in over 10 years, I was a little nervous and intimidated. My previous experience with car dealerships always left me feeling like I had been taken advantage of. That didn't happen here. Kari and her manager worked with me to ensure that I had a great car and a deal I could live with. They took the fear out of it and it actually turned into a very joyful experience. The finance department and service department were also helpful. Leslie Musante was very good at communicating with me and setting up my service appointment. She also had great advice to share. I would (and have already) recommend this dealership. Kari Jones, in particular, was wonderful to work with. I felt that I made a friend...it wasn't as if someone was just trying to sell a car for the highest price. I felt she was honest and caring. I wish everyone had an opportunity to work with someone like Kari. more

I WOULD LIKE TO THANK THE STAFF OF SERVICE DEPT. ESPECIALLY,MR.LUIS GONZALES.FOR TAKING CARE OF MY GM ACADIA DURING MY VISIT. I ALSO THANK YOU MR. Pilon for your help.I HOPE THAT YOU CONTINUE HELPING PEOPLE LIKE ME THAT NEEDS HELP,ESPECIALLY.ON AUTOMOTIVE ISSUES. more

We were looking at cars with our newborn. They Chevy team were straight to the point, very informative, and got us out quickly while answering all our questions and working great with us. Thank you! more

I have bought parts from this dealership for my used 1995 Mazda Miata that still runs great and have had questions answered over the phone regarding repairs that I was doing at home. I have been to many dealerships and I would have to say that the staff at this dealership are outstanding and very helpful. This is what makes a good business thrive, its honesty, integrity and good customer service. If I am ever in the market to purchase a new Mazda or Hyndia, I am going to this particular dealership. more

Cari and Eric are the two best salesmen/women I have ever had the pleasure of buying a car from. Cari took the time to explain how the trade in process works and what I could expect. She was off work the day I purchased but made made sure I knew who to meet with and also called to be sure I was able to contact Eric and was satisfied with Eric's assistance. Eric took the time to find the best deal for me and get me the car I wanted. He was very knowledgeable about the cars, and financing process. I would definitely recommend this dealership and especially Eric and Cari to friends looking to purchase cars, and would purchase from them myself in the future. more

Yes, auto repair services can be a deal breaker at a dealership but with the friendly service folks and services that they provide along with an occasional discount/deal if you can talk your way through it well then of course I will make my way back here whenever time and funds will allow. They are all very courteous and thorough in explaining the services being done/provided with people such as myself who have little to no knowledge of cars and a bit of off the topic conversation goes along well to get the day started off. Don't plan on an up and go kind of wait. If you do plan on waiting for your car expect a fair amount of wait or the next best choice is the shuttle that will take you to your destination. I believe they offer this at most dealerships anyway. To sum it up, deal breaker when it comes to services but I will take the friendly customer service any day to get the job done. more

What happens with you drive to a remote dealership to buy a car with your four year old daughter? Well when I went to Team Hyundai in Vallejo it was a great experience. My wife did not come, as she was recovering from a knee injury. I had spoken with them on the phone several times to confirm they had the exact vehicle in stock (Hyundai Santa Fe, SE with AWD), with the right interior color and it was ready to go. We agreed on a price via phone (a great deal I might say!) and made an appointment to come buy it. When I arrived the Santa Fe was right out in front waiting for me. A very through inspection on both the interior and exterior and a test drive and we were happy with the vehicle. Now I did work with several people at Team Hyundai of Vallejo, but never once did I feel like I was being passed from one salesman to another. I hate to say it, but they really do work as a team. No one tried to up sell me, no one tried the "let me ask my manager", there were no hidden fees or broken promises and none of my time was wasted. The dealership itself was a great place to visit. It is a large new building with double high spaces and large windows. You may wonder why I am commenting on the building, but after some of the other dark, crowded, understaffed and incomplete (signs on the floor, no brochures) dealerships it visited, it was nice to walk into a dealership and have a well lit, air conditioned space to look a display cars and buy my car. Now other parents of young will understand the next comment; they also have really really nice restrooms. When nature calls and your daughter does not like the restroom, well you then have a problem. Not at Team Hyundai of Vallejo, a new building makes for clean and happy bathrooms for your daughter. more

Finished way earlier than estimated. :-) more

I have been going to team for over 15 years and do not intend to stop. Keep up the good work more

I purchased my first brand new car end of April 2007 at Putnam Burlingame. I don't live in that area, perhaps i live in the Solano County area, so i would have to drive to Burlingame and back. I definitely got sick of driving there because of bridge toll, gas, and waste of mileage, so i came across to go to "Team Superstore - Mazda" to get my windows checked. The people there are GREAT! One of the guys, "Sal" was being very helpful, made me feel very comfortable, and they even gave my car a car wash, so i was very happy with the service. I will definitely come back to get my car serviced! more

I have gotten my oil changed from this place twice already. I have been satisfied with the service here both times. The service department people did not pressure me into getting anything else, which I appreciate. They also give you a complimentary car wash afterwards. more

Just wanted everyone to know that our sales person Dan was wonderful!!! Thanks - we love our new car!!! more

In 2007, I bought a new 2006 Mazda MX-5 Miata from this dealership. The purchase was through the Costco auto program. In 2010, I sold the same car back to them. Details of the transactions were arranged over the Internet before I ever went to the dealership. Their dealings with me were straightforward and professional. At least for this type of transaction, I would recommend them. more

We love our truck! Red is the best! He is my car guy. The finance guy is annoying but he gets the job done!!!!!!!! I haven't received a survey but when I do I will give everyone high marks! more

I wanted to extend my gratitude to you for taking care of my family and our Journey we purchased. Sorry it has taken me so long to send this but I was just making sure the car was properly running. The funny thing is I thought as soon as I thanked you I would jinx it..lol Anyway's thank you again I appreciate you and your staff going well out of your way to correct the issues. With pleasure I would recommend your dealership!! Have a great day! more