I am so suprised to read the negative reviews here as i just purchased a 2007 certified 328i and had a great experience. I first met Alferdo who showed us the car had myself, wife and son test drive it and he was kind, personable and not pushy. I than got in contact with Hans, the internet sales manager who was simply wonderful. we communicated via internet, he answered all my questions regarding the car and we negotiated a fair price. He also had me thoroughly inspect the carfax history report and explained what everything meant and the significance of each service entry. It was a delight dealing with Hans after talking to so many aggressive and often shady type guys at other locations. The car is a special gift for my son and he was very particular about the features he wanted and Hans came through. The car was cleaned up and my son noticed some minor touch ups needed but Hans had the excited kid take the car and promised to have his special detail tech man take care of the matters whenever my son wants to bring it in. I was also informed that a BMW loaner would be provided with this and future services. Bottom line...if you are looking for a BMW save yourself alot of time and trouble...go straight to Hans. I will later follow this up with another yelp review to let you all know how the F/U visit goes.
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