In November, we were rear ended at a stoplight by a car going about 20mph. The other person's insurance agent showed up and told us we just needed about 195.00 worth of paint and labor to make the scratch on the bumper look pretty again. Not being a total N00b, I told them not until i had it inspected. I took it to Elie again and he put it up on the hoist and showed me what had happened during the accident with the crush pads and the fact that the bumper welds had been snapped clean off-only could have happened in an accident. The cost was four times higher than the first adjustor quoted (but mechanics-wise the price was low and included labor, the dealership would have cost a LOT more) and he told me to send the appraiser to him and he would explain the repairs needed for a supplemental report. The insurance company finally sent a competent adjustor out to see the car today and the adjustor called me to tell me that Elie personally took him to see the underside of the car and that he had no problems with any of the repairs or cost needed and that everything was approved with zero issues. The car has already been fixed and the whole process was smooth.
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