People this isn't burger king. I purchased marley a kitten for my girlfriend for mothers day first off he was fine when I got him he developed a cat flu when i brung him to his new home. The staff isn't rude at all they just seem busy like any other business in NYC . I good at picking up on rudeness this place is good to go, it's a pet store it's gonna smell also pets that are in cages aren't active may get sick. However I get a free vets visit for marley the staff at the vet are nice they instructed me what I had to do and marley is doing better , also the cat has free visit for a year that doesn't include shots and meds but I'm not mad it's a business , bottom line I read the reviews and took a chance purchasing marley and haven't regret getting him at bobs , thanks bobs tropics
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