After 10 years with my old Maxima (also purchased at Koeppel) it was time for new one. I met with isaak and had an extremely positive and pleasant sales experience. I knew what I wanted beforehand and found Isaak to be knowledgeable, friendly, helpful and relaxed. He never pushed anything at me that I didn't want, and took time to listen to my wants and needs for a car. He also worked hard at getting the trade-in I wanted and the sale price to a level I was happy with. When I had a question a couple days after picking up the car he was very quick and helpful in responding. I keep my cars for a long time - usually 10 years or more - but the next new car will also be from Koeppel if they're still there! This is the second very pleasant sales experience I've had with them, and I love the service department. The service techs are great - very friendly and helpful. Keep up the good work!
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