I went in with my 2003 acura MDX. I heard it was cheaper to have the care serviced at Honda. My transmition was making a funny noise so I brought it into McGrath Honda which was near my house. As I pulled it into the service center a car porter asked if I wanted a free car wash after my service. Said sure, that's a nice touch.
About a half hour later the service manager and mechanic brought me over to the car. They showed me two hoses were loose and some wiring had come undone. He said he would fix them but that I should go to an Acura dealer for a new AC compressor. That's what was making the loud noise.
About 15 minutes later they came into waiting room and said my car was ready "just go to the cashier to get your paper work". To my amazement, the cashier said there was no charge for the service and thank you for coming in. I went out to the service bay and my car had been washed.
Unbelievable. I was expecting to pay a couple hundred bucks for the mechanic to fix the hoses etc. He was really honest and could have screwed me- but didn't.
Long story short- bringing the car into an Acura dealer. Hope I get the same kind of service.
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