The person who answered my call was polite and helpful. She said that there was a serviceman already in the St. Paul MN area. He was at our home in less than one hour, as the dispatcher said he would be. He looked at the problem, a clogged floor drain, and knew exactly what he had to do. He explained the process as well as the cost. He was very polite and fixed the problem as he said he would. He was very considerate about not leaving a mess with his shoes or his equipment as he entered and exited our home.
We are very satisified with the service and the price. If we ever need a plumber in the future, we will call Roto-Rooter.
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