Good: We appreciated the fact that Ben Taylor remembers his customers and allows time to browse with no pressure. Offering to show us multiple choices on the lot physically verses looking at options in a book. Taking the time to drive 2 or more Acadias to the front of the lot for viewing and test driving allowed my mother to get a feel for all styles provided on the lot.. Other: Ben Taylor realized that my mother needed time to to decide on a new purchase. He understood that it had been more than 15 years since my mother had purchased a vehicle and allowed her the time to make a decision. There was no over selling or constant harrasing phone calls from Mr.Taylor. An occasional phone call was appreciated. The end result, a happy new owner of a 2011 Acadia. Thank you for your time, honesty and patience. We hope to send business to you soon. Signed, Happy Customers from Bay City..
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