We were all set to purchase a 2011 Honda Pilot after conducting our research. The performance and price (financing terms) of the vehicle was all that really mattered. We went to a dealer prior to visiting Delray Honda but was not so well received when we tried to negotiate price. David Starkey of Delray Honda invited us down on a Sunday to test drive the Honda Pilot. He and Jose Santiago were extremely attentive and understanding to our needs. We wanted a particular color vehicle and within our price point. We were able to negotiate a fair price and great terms, and in addition David set out to find the color vehicle that we wanted as the burgundy was not in stock at that location.
A burgundy Honda Pilot was located in Miami and arrangements were made to acquire, relocate and prepare for pickup the following day. They actually offered to deliver the vehicle to our home (30 minutes away).I was very impressed with the depth and breath of customer service, they all made our experience enjoyable and extra-ordinary. How great was the service, we were provided with a nice meal during our time. Awesome guys, awesome team.I say team as we had a small issue with the vehicle that was addressed with immediate effect, a rental was given to us for a day to allow enough time to ensure that the problem was resolved, which it was.
Enough said, if you need a Honda, Delray Honda is the dealership to attend for an extra-ordinary level of service.
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