They either do an excellent job or they do a horrible job. They forgot a deworming med for our new kitten and we ended up spending big bucks to deworm our dog and 2 other cats that didn't need it prior. We would have isolated her longer if we had known they didn't give her all her meds! Reception is the same way either they are awesome or rude and inexperienced saying the opposited of what the Doctor says! frustrating!
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