I don't understand. I have stayed at this hotel numerous times and have never had a negative experience at all. Rooms are clean. Staff is awesome, Shuttle service is exceptional. I was able to sit on the balcony in the morning and the evening and enjoy the whether. It was great. Walking distance to downtown Tempe. I have a son at ASU and I plan on staying at this property every time I can. I have never had a problem with bugs or making long distance calls. Just a warning tho. They are sold out a lot because they are so good.
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