Good: Radiator leaked lots of coolant into the tranny and tranny was in big trouble. I was prepared replace the radiator & rebuild tranny. But Eric proposed 2 steps. FIRST--estimate radiator replacement, exceptionally thorough flushing of tranny, changing of tranny filter, replace hoses, coolant & tranny fluid. Then perform driveability tests to see what further repairs were needed. SECOND--Estimate any further repairs needed.
RESULT---Driveability was excellent and NO FURTHER REPAIRS WERE RECOMMENDED!. Other: Eric has earned my hearty endorsement! It is so pleasing to find a shop that will offer alternatives to help save the customer money. I was convinced that I had no choice but tranny rebuild. Better Business Bureau history for King's two shops shows A+ (top) BBB rating and only 1 complaint (resolved) in 3 years, so I was prepared to accept any reasonable estmate for total repair. Instead of locking in a total rebuild job, Eric recommended an option that saved me $$$ and justified their BBB A+ rating! KODOS!.
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