ZERO STARS -- brought my guitar in for warranty service and was told, "The warranty doesn't cover that." When I asked to see the warranty, the guy says, "I Just know its not covered." The GUITAR WAS SPLIT ALONG THE GRAIN!. He told me "You bought a CHEAP GUITAR." I told him that would have been valuable information when I purchased it from him!
If I end up having to buy another guitar, I WILL NOT be going to Jack's. No professionalism whatsoever in there.
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