I took my Progressive Kenmore vacuum cleaner this business to have the electrical connection repaired between the hose and canister. Power would go in/out and it sparked. On my first visit, they told me they could repair it and that would be no problem. Instead, they cleaned it and claimed they repair it when I picked it up the next week. It cost me $102.80. It had a strong fragrance odor that they put in the vacuum that closed up my throat and I did not ask for this service. Most importantly the electrical problem was still there.
Their hours are limited!!
I explained the problem of their hours and the connection problem. The man working there did not like my complaints and did not want to hear me. Treated me like dirt and talked down to me like a baby. They were aggravated/bored that I was there. They claim they have no memory of what they did. Their approach it very poor. They have no records/history & do not live up to their work. They did not believe anything I said. They could not tell me what was wrong with the cleaner when I told them what was wrong. They speak demeaning to you and will talk down to you. They boasted how great they are. Verbally abusive to me and tore up the ticket in my face after I asked for phone # back on the ticket. Almost called the police. Ran after me in the parking lot after I grabbed my cleaner and walked out. He continued calling names and putting me down in the parking lot. I told them to leave me alone and the would not. They are crazy.
I do not want you to go here. They will disappoint you.
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