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AWFUL experience! - Review by Guest | Riverside Inn

Riverside Inn

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AWFUL experience! 11/24/2010

Riverside Inn was a HORRIFIC experience! We decided to go to Riverside for my mothers 50th birthday. We wanted to go somewhere special, for this was a milestone in her life. We made reservations for 10 people at 5:30PM. When we arrived, we walked through the empty dining room. We were the only table that was there and now I know why. Our waitress was unable to keep up with our drinks. We decided to send my cousins to the bar, because it was taking entirely way too long to get a drink. We ordered appetizers; my mom (the birthday girl) really wanted the asparagus which was one of the choices. The server waited twenty minutes after my mom ordered it to let her know there was no asparagus in the house. OK, whatever…we finally got our appetizers after waiting an hour! NO JOKE! I got the artichoke dip, it was awful. They put half artichokes in a very thin cheese sauce that you had to basically spoon onto the bread. YUK! After we ate our appetizers, we waited an additional 45 minutes for our food to come out. Our waitress was nowhere to be found in between waiting periods. We continued to go to the bar to get our own drinks. Finally my mom got up and asked for the manager. The chef came out and apologized, saying there was staff issues, but it would be much better now that he was in the kitchen! OK, we were thinking maybe a little relief..at least our dinners would be good. Boy, was I wrong!! Where did they find this so-called “Chef”. WOW! When we got our food, it was awful! Steaks done way to well, food wasn’t fresh, people who ordered mashed potatoes got baked, and so on. Prime Rib meal and steak got sent back to kitchen because of being so overly cooked. By that time, I didn’t even want what they were going to bring me because I was disgusted at this point. THEN, a waitress comes over and says to our table “Well, to make light of everything…I had a son that was in a bad car accident and was severely hurt….even though the food was bad, at least you have each other and that’s what matters!” more
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