Good: The plumber was at my front door in less than 30 minutes.. Bad: I had to call twice because during the first call the voicemail system was confusing. I pressed 1 the first time and got no answer. When I called back, I pressed 9 for emergencies. Improvements: Better voicemail system. Other: Mike, the plumber who came to my house, was very nice and fully explained everything to me. As he was leaving, he even helped me move the air conditioner that my son took out of the window and brought it to the garage for me. What a nice guy!.
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