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All employees were very friendly - Review by Guest | BEST WESTERN PLUS Chicago Hillside

BEST WESTERN PLUS Chicago Hillside

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All employees were very friendly 11/1/2010

When I reserved a room with a king size bed and put on my card I should have had this room held for me.I had a six hour drive and was not pleased by my room being given to another guest. The front desk was very polite and sorry for the problem. I received another room with two smaller beds, Not a serious problem because the staff was quick to remedy the problem. I had dinner and breakfast in the hotel and was pleased with the food and service. I would gladly stay at t his hotel anytime. All employees were very friendly and made my stay a pleasant one. The room was done thought the best western website and could have been their error in my room not available upon arrival. Thank You. more
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