This was a horrible experience. We had the car towed here to replace the water pump and serpentine belt. Not only did they over charge us by $2-300 (based on other local estimates) but they also mis-quoted us for $700 on a bill that finally totalled over $1000.00 The technitian (Jason) was rude and defensive when we demanded an explaination for the mis-quote. He said he never told us that and said the original quote did not include shop fees and "other stuff". Consumer beware - take your business elsewhere!
more