Good: The shape of the ears after ear crop surgery.. Bad: Everything else. Dr. Tripp would hardly speak with us even though we had 6 puppies out of our litter of 10 taken there for ear cropping. His staff was rude and incompetent. All the invoices billed were different amounts even though the same exact procedure was done on all puppies.. Improvements: Hire people to work there that actually "like" what they do and train them on simple math. Dr. Tripp needs to be more concerned about his patients and give the owners of his patients the time of day. We are the reason he stays in business. If not, maybe he should try a different profession that doesn't require people contact.. Other: Will not return to this vet again. The fact that the office is so busy is surprising because we had a negative experience as well as the other people we had go there with their puppy. The only thing I can figure is that this vet is the only one in Cartersville and so residents have to go there if they don't want to drive far..
more