I joined when I lived in the neighborhood, decent facilities, empty pool, ok classes. The spa was going to be great too. My first appointment, showed up early, they had no record of my appointment and refused to see me.
Then I had to move out of state unexpectedly. I couldn't get back to close my account so I used the website to communicate that I needed to close my account. I followed the instructions from the person who called to help me close the account and I was billed for 3 extra months anyway!! and they refuse to refund me!!
Would have gotten better service at a gold's or bally's and paid less than half.
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