I have been under Dr. Heller's Care for over 6 years. He sees many patients a day but gives you his undivided attention during your visit and has always been thorough, caring, and precise. He is sometimes curt with his office staff, but never with patients. Every nurse and Physician's Assistant I have encountered has been kind and skilled. Their office manager is easily agitated but very professional and amazing at sorting out any insurance problems that may arise. I had one billing problem with my insurance company which was my fault, and it was sorted out in under ten minutes. You just need to ask for the office manager if you have a billing problem and she will take care of it seamlessly. It is a large office. You just need to ask for the right person to solve your problem. The Physician's Assistants handle biopsy results and I can see by the dates on the lab reports that they always call me the same day they receive the results. Dr Heller is the best dermatologist I have ever had and I make sure he participates in a plan before changing my insurance.
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