I would like to extend my gratitude to the staff of Palms and Paws Animal Shelter for treating us with such compassion and understanding as we had to bring back an animal we adopted from this facility. Especially the gentleman who was working that day; regrettably I did not get his name, but he appeared to be the only gentleman working up front. He was very kind on the phone and in person as well. My 11 year old and I were already feeling quite horrible for not being able to keep our dog; after all, we did assume responsibly. It was with much thought and great regret that we realized it was best for our dog that we bring him back and the gentleman who assisted us understood that. I truly appreciated his demeanor towards us as it was already a very difficult decision.
I just felt someone should know what wonderful people you have operating your animal shelter.
We have since returned to the shelter and adopted a kitten instead. He's just fit right into our family like we've had him since birth. :)
Thank you,
Bobbie and Meghan
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